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MICROSblog
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3700 Point of Sale System -
Restaurant Enterprise
Solution (RES) |
Powerful, flexible, easy point of
sale for any business. |
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Whether you are an independent restaurant or an
international chain, full service, counter service, or a
combination, the MICROS 3700 Point-of-Sale (POS) System
adapts to your way of doing business in ways no other
system can. When security, data integrity, easy software
deployment, and real-time business intelligence top your
list of POS requirements, the MICROS 3700 is your
solution.
As part of MICROS 3700, our complete suite of
integrated solutions for every level of your business,
MICROS 3700 is a comprehensive POS system that is both
powerful and flexible. MICROS 3700 is helping operations
become more efficient and more profitable because it
gives you instant access to the information you need to
be successful.
Click the links below to learn more about
the following products
The RES Solution
Kitchen Display System
Guest Services Solution
Cash Management
Digital Menu Board
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| Enterprise Office Solutions |
Intelligent tools for your business.
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Enterprise Office consists of four
modules that integrate with the RES POS to
help manage your backoffice:
MICROS Enterprise Management (EM)
enables corporate offices to control store-level
information. Giving your chain’s command center the
ability to execute consistent pricing and respond
quickly to changes in local restaurant competition, your
market share increases naturally.
Labor Management’s (LM)
powerful program supports the recurrent,
high-maintenance requirements of employee data
management. Its comprehensive modules help control your
restaurant’s labor resources to minimize cost and
maximize productivity. LM allows you to maintain human
resources employee files, support payroll preprocessing
and create staff schedules.
Product Management (PM)
streamlines your restaurant’s day-to-day business
processes for inventory, ordering, and receiving. PM
maintains real-time information on inventory levels,
recipe ingredients and costs, and vendor bids. Product
Management’s flexible reporting allows you to generate
actual versus theoretical comparisons so you always have
a clear picture of your operation’s performance.
Click the
links below to learn more about the following products
Enterprise Management
Labor Management
Product Management
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| Alert Manager |
Receive real-time alerts from your
RES POS System by phone, pager, or email.
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MICROS Alert Manager allows operations to manage by
exception. The system monitors conditions and compares
them to established standards. Exceptions are
immediately identified and a notice or alert is sent to
the pager, PDA, cell phone, or email of those who need
to know. MICROS Alert Manager provides exciting
integration between MICROS products and on-premise
paging and communications solutions made available by
JTECH, a MICROS subsidiary. Be alerted to loss
prevention issues on guests’ checks, ticket times in the
kitchen, labor notifications when an employee is nearing
overtime, and sales warnings, especially alcoholic
beverage alerts. With this notification system,
businesses can manage proactively, saving time and money
associated with issues that arise. Let Alert Manager do
the system monitoring while you focus on what matters
most, your customers.
Click here to learn more about
Alert Manager.
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| Table Management |
Reservations and interactive
seating integrated with your RES POS System.
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Table Management is simple, easy-to-use software that
seamlessly integrates customer preferences, seating
capacity, and available staff, while effortlessly
managing the customer’s dining experience. When combined
with GSS or iCare, a total restaurant solution is now at
your fingertips. Capturing time-sensitive guest demands,
RES Table Management puts you in complete control from
the moment the guest is greeted until the next diner is
seated.
Click here to learn more about
Table Management.
Click
here to learn more about myreservations.
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| Guest Services Solution |
Build and manage a guest loyalty
and/or gift card program with your RES POS.
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The MICROS Guest Services Solution (GSS) is designed
to be a single source, all-in-one guest marketing
system. Implement a Frequent Diner program and track
guest preferences to build a loyal
following that
comes back more often. Sell gift certificates or gift
cards and easily track redemption.
The MICROS GSS
program helps you build loyal and repeat customers
seamlessly with the MICROS RES POS.
Click here to learn more about
MICROS Guest Services Solution.
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| Kitchen Display System |
Improve your kitchen's efficiency
in any type of operation! |
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The integrated MICROS Kitchen Display System (KDS) is
like having a second expeditor in your kitchen. It
provides highly visible, real–time information to manage
and control kitchen efficiency, which drives customer
satisfaction. Mounted conveniently in your kitchen or
food prep area, this intuitive, graphical software
application displays food orders for preparation and
monitors the timing of orders for your “Speed of
Service.” KDS also provides feedback about the status of
each table and captures service times for management
reporting.
Click here to learn more about
Kitchen Display System
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| Digital Marketing and Menu System |
Capture attention with dynamic
digital marketing and menu boards |
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One
of the latest tools to emerge in the restaurant industry
is the MICROS Digital Menu and Marketing System (DMMS).
A fully integrated feature of the MICROS RES and
Simphony point-of-sale (POS) systems, this dynamic
technology displays menus while simultaneously drawing
customers’ attention to other information, like current
store promotions.
While the restaurant market becomes
increasingly aware of the benefits of digital versus
traditional menu boards, restaurant owners seek a solid
solution that will improve operations and boost the
customer experience.
For restaurants with multiple
locations, Corporate can manage content for the store’s
menu board, eliminating the need for input at the
individual store level.
Click here to learn more about
MICROS Digital Marketing and Menu System
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| mymicros cloud solutions
& inMotion app |
The hospitality industry's
comprehensive internet portal and smartphone app. |
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Leveraging the speed and power of the Internet is at
the heart of mymicros.net, the hospitality industry’s
comprehensive Internet portal. As the global leader in
hospitality technology, MICROS has developed a suite of
applications, which leverage the power of the Internet
to distribute and access information and business
applications from anywhere. Users can now access
critical, data and applications at any time, through a
web browser. MICROS has also developed mymicros.net to
provide access to information generated from its
world-renowned restaurant management solutions. Internet
applications will revolutionize the way restaurant
systems are used as mymicros.net provides information
access and distribution to employees, store managers,
and corporate staff.
Click the links below to learn more about
the following products
mymicros-ES
mymicros
inMotion smartphone app
webOrdering
mylabor
myinventory
mymenu
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| MICROS webOrdering |
Establish an Online Presence -
Capture New Revenue Sources
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MICROS webOrdering is a customer facing online
ordering solution that connects your business to
your consumers via the most utilized distribution
channels. In today’s fast paced world it pays to
deliver your services and satisfy the ever growing
demand for convenience. MICROS webOrdering offers a
quick, easy and efficient way to build an online
presence and provide your customers with the
capacity to register to your site, find nearest
locations, browse menus, and place orders for
dine-in, delivery, or pick-up. By establishing and
online ordering presence, your business becomes part
of a global community giving you the ability to
engrave your brand identity in a competitive
industry, as well as optimize all revenue and
marketing opportunities. In today’s competitive
market you cannot afford to go with an unreliable
system provider. MICROS webOrdering is a turnkey
solution for online ordering, and best of all, your
solution will be in the hands of a well-established
market leader. MICROS webOrdering is a newer,
better, faster solution that is already seamlessly
integrated to your MICROS POS solution.
Click here to learn more about
webOrdering.
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| iCare Loyalty, Marketing and Gift Solutions |
CRM tools for high-performance
customer retention. |
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The MICROS iCare Solution provides a suite of CRM
modules that deliver a 360-degree view of your
customer’s activities. All the activities are tracked
and controlled from a central database allowing you to
recognize your core customers (most frequent and/or
highest spending) and to determine methods to attract
and measure the development of new trial, or less
frequent customers, into the core customer base desire.
By bringing your POS and CRM together as a single
solution, MICROS is able to improve the return on your
marketing investments. Direct integration to MICROS POS
systems provides real-time, stored value loyalty
tracking with coupon issuance and redemption, for a
customer rich POS experience.
Keep loyal guests coming back and
attract new ones by
delivering targeted marketing campaigns.
Combining MICROS iCare, a powerful enterprise-wide
Customer Relationship Management (CRM)
solution, with ExactTarget, a global leader in marketing
communication, will enhance any new or existing
organization’s ability to engage and retain customers,
while providing consistent brand messaging. MICROS iCare
is a centrally managed database which tracks and
organizes customer behavior and spending habits based
upon POS transactions, recording how much, how frequent,
when, and where purchases occur. ExactTarget, a leading
provider of email and interactive marketing tools,
enhances communication to customers through email,
mobile, social media, and websites. The MICROS iCare +
ExactTarget partnership offers seamless integration to
segment customers into targeted groups to distribute
relevant marketing that helps to keep customers engaged
and visiting your stores to ultimately drive your ROI.
Click here to learn more about
iCare.
Click here to learn more about
iCare with ExactTarget marketing.
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| mymenu |
An innovative engagement solution
that gives your customers
a "visual bite" into your
menu. |
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Today
guests expect more than just good service, food and
drinks. They want to also be entertained and
engaged―it’s all about the experience. MICROS mymenu is
an interactive restaurant menu and guest engagement
solution, designed specifically to enhance the
restaurant dining experience.
Rich digital content
transforms the menu item selection and ordering process
into both a memorable and educational experience for
your guest. At the same time you’ll be providing your
business with an opportunity to showcase upcoming
events, programs, food and beverage menus, and featured
items.
MICROS mymenu platforms the evolution of the
typical paper menu into a digital solutions that will
both attract customers and fuel your business.
Click here to learn more about
mymenu.
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| MICROS e7 POS |
Affordable, reliable, full-featured
point of sale for small businesses. |
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There is an array of elements that go
into having an efficient, controlled and profitable
restaurant or bar. You have guests to please, food to
serve, servers to hire and supervise, tables to bus
quickly and quietly, and checks to process unobtrusively
and accurately. On the other hand, you have food orders
to fulfill, ingredients to stock, costs to contain,
payroll to manage, tips to report, and books and
documents to maintain for taxes. What you need is a
system that can help facilitate and manage all these
processes, freeing up your time to do the things that
you enjoy most. MICROS, an established leader in
hospitality technology, has developed MICROS e7 to help
shrink your work day and increase your margins, cost
effectively.
The MICROS e7 functionality which
manages guest checks, staff productivity, menu
offerings, and restaurant operations easily and
economically and delivers the following benefits:
- Reduced Labor Cost
- Prevents Loss
- Increased Efficiency
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- Improved reporting
- Flexibility
- Optimized Hardware
- Provides Return on Investment
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Click here to learn more about e7
Point of Sale.
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| Simphony
POS |
A Highly
Flexible POS Solution – Increase Productivity, Drive
Down Costs.
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The
In the hospitality world, today’s
fast-changing requirements and evolving technical
capabilities have created a growing demand for flexible,
scalable solutions that drive business operations.
Systems that easily expand and contract with the
business and integrate across the entire technical
portfolio to deliver an innovative solution and offer a
sustainable, competitive advantage are a must in today’s
marketplace.
Simphony is the premier enterprise enabled
point-of-service (POS) solution for restaurants, hotels,
resorts, casinos, and cruise ships. This integrated
system linking POS transactions and back office
functions enables you to manage your operation better,
increase the productivity of your employees, and improve
guest service, thus making even the most complex
operations run smoothly. Simphony is designed for SaaS
(Software as a Service) deployment, yet offers the
flexibility for on-premise or hosted deployment.
Click here to learn more about
Simphony POS.
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| Mobile MICROS |
Put your
entire operation in the palm of your hand.
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From the outdoor deck to the coziest
corner booth, the downstairs lounge to the rooftop bar,
Mobile MICROS handheld technology allows you to service
your customers wherever they are enjoying your
hospitality.
Our technology gives you and your staff the
ultimate flexibility in providing excellent,
immediate service and that translates into increased
operating efficiencies and greater profits.
MICROS is proud to offer a new tablet as well as its third generation handheld solution. These
solutions have been created specifically for the
restaurant industry and are fully integrated with our
MICROS 3700 Point-of-Sale System.
These sleek yet robust
solutions put a wealth of profit building power right
into your hand.
Click here to learn more about
Mobile Micros.
Click here to learn more about the mTablet and mStation.
See the
mTablet & mStation video here
mstation.micros.com
Case Study 
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| JTECH Paging Solutions |
Fast, efficient
management of servers and/or guests.
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JTECH
JTECH is the leading
supplier of hospitality wireless communications systems,
with solutions including silent server paging, guest
paging and manager/staff paging. JTECH systems enhance
profitability and create efficiencies by streamlining
business communications within the restaurant, club,
hotel or other hospitality environment.
Click here to learn more
about ServAlert.
Click here to learn more
about GuestAlert.
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ValetAlert - Allows guests to page
the valet and have car delivered while paying the
restaurant bill, or exiting/checking out of the
hotel, elevating guest service levels; featuring
StaffComm hand-held push button transmitter.
Click here to learn more
about ValetAlert.
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| MICROS Hardware |
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Fast. Durable. Mobile. Hardware Solutions
MICROS brings you industry-proven workstations, mobile
tablets, and handheld solutions to power your
hospitality and retail environments. Designed and
developed with sustainability in mind, MICROS delivers
innovative solutions to enhance mobility, expand
versatility, and provide seamless connectivity.
Furthermore, several of MICROS’s hardware options
require less than half of the energy of typical PC based
devices, cutting your power costs by 50%! Regardless of
the type of environment you are in, MICROS has a
point-of-sale hardware solution for you.
Click here to
learn more about MICROS Hardware
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MICROS mTablet E-Series
Through a world-class collaboration with Microsoft and
Intel, the new MICROS mTablet E-Series with the new
Engagement
Feature provides a new set of visually stimulating app
experiences and advanced capabilities that will
significantly raise the bar on what a modern
point-of-sale system should be.
MICROS Simphony running on Windows 8.1 Embedded
Industry, coupled with the new MICROS mTablet E-Series
brings a fluid, beautiful touch experience to
hospitality operators around the world. The solution
offers a highly customizable experience allowing any
staff member to perform multiple activities from one
device. Transform your business with new revenue models,
new ways of communicating with customers, and new ways
of inspiring employees.
Click here to learn more about the mTablet
E-Series.
See the
mTablet E-Series video here
E-series mTablet
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MICROS mTablet R-Series
The MICROS mTablet R-Series tablets combined with the
MICROS mStation make up a revolutionary and
unprecedented touchscreen solution specifically designed
for the hospitality and retail industries. The first of
its kind, the mTablet R-Series and mStation are
ruggedized and weather resistant. This elegant
combination provides you the incredible ability to
deliver service on your own terms. A powerfully
integrated solution, the mStation with removable mTablet
R-Series work in sync when together or the mTablet
R-Series can operate on its own in a mobile fashion,
delivering you the ultimate flexibility and ease of use.
Click here to learn more about the mTablet
R-Series.
See the
mTablet R-Series video here
R-series mTablet
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MICROS Workstation WS6
The MICROS Workstation 6 employs the latest in Oracle
technology, features an aesthetically pleasing modern
appearance and slim footprint, and has been designed to
withstand harsh environments common in the hospitality
industry for maximum efficiency and extended product
life. The MICROS Workstation 6 features the Microsoft
Windows® Embedded 8.1 Industry Pro operating system
which highlights the clean, modern style of Windows 8
applications. The all-in-one design of the MICROS
Workstation 6 includes a full high definition wide
screen LCD with multi-touch performance. The MICROS
Workstation 6 can be mounted on its companion stand,
which provides full adjustability, superior cable
management and accommodation for peripherals and
accessories. Alternatively, the slim, elegant design of
the MICROS Workstation 6 is ideal for wall mounting,
providing a discrete, attractive appearance in any
environment.
Click here to learn more about the WS6.
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MICROS Workstation WS5A
The MICROS Workstation
5A (WS5A) elevates the performance and configurability
of the industry dominating MICROS WS5 with the
introduction of an all new main board based on the
latest Intel® Atom® processor technology. The MICROS
WS5A provides dramatic enhancements to processing
capability, expansion and peripheral connectivity, while
maintaining MICROS‘s commitment to providing customers
with dependable, easy-to- use hardware specifically
designed for the hospitality and retail industries. With
the WS5A, MICROS provides a point-of-sale terminal that
has outstanding performance for all uses, ensures
maximum reliability by having no moving parts, and sips
electrical power to be more environmentally and
economically responsible than competitive devices.
Click here to learn more about the WS5A.
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Protege
Customer Display
The MICROS Protégé
Customer Display System provides MICROS customers with a
graphically rich environment that ensures order accuracy
and enhanced opportunities for marketing and upselling.
The Protégé allows for the display of full transaction
detail, including menu item, condiments and special prep
instructions, allowing customers to confirm order
accuracy and improve the speed of service in quick
service, fast casual and other fast transaction
environments. Having acknowledged that an order has been
placed properly, customers are less inclined to double
check bagged orders, and waste due to incorrect food
preparation is dramatically reduced.
The MICROS Protégé
can be configured as an advertising and marketing tool
as well. The screens displayed while the system is idle
or in use can be customized to provide visual content
including slideshows for specials, new items, upcoming
events, catering information, and more.
Click here to learn more about the Protege.
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MICROS
Workstation PCWS 2015
The MICROS PCWS 2015
sets a new standard for performance and configurability
for Point-of-Sale terminals. Based on the latest Intel®
processor platform, the MICROS PCWS 2015 is unmatched in
today’s marketplace, providing unsurpassed processing
power for the most demanding applications, and
delivering that power efficiently, with low thermal
output and electrical consumption. The MICROS PCWS 2015
is designed to operate side by side with the MICROS
Workstation 5A, retaining similar styling and
compatibility with existing stands, customer displays,
magnetic card readers, biometric devices and other
peripherals. Like the MICROS WS5A, the new MICROS PCWS
2015 is easy to install, reliable, unobtrusive, and
adaptable.
Click here to learn more about the 2015.
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Keyboard Workstation 270
Introducing the MICROS
Keyboard Workstation 270 (KW270), the next innovation in
point-of-sale terminals by MICROS which continues the
tradition of developing powerful hardware with the
latest technology. The MICROS KW270 is an embedded
point-of-sale terminal specifically targeted for the
stadium, arena, and theme park market. MICROS
understands the need for dependable, easy to use devices
in the hospitality market place and recognizes that to
be successful, POS terminals must meet the stringent
guiding principles the industry requires. MICROS KW270
is easy to install, robust, unobtrusive, and adaptable
to help your operations thrive!
Click here to learn more about the KW270.
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Mobile
MICROS
From the outdoor deck to the coziest
corner booth, the downstairs lounge to the rooftop bar,
Mobile MICROS handheld technology allows you to service
your customers wherever they are enjoying your
hospitality.
Our technology gives you and your staff the
ultimate flexibility in providing excellent,
immediate service and that translates into increased
operating efficiencies and greater profits.
MICROS is proud to offer a new tablet as well as its third generation handheld solution. These
solutions have been created specifically for the
restaurant industry and are fully integrated with our
MICROS 3700 Point-of-Sale System.
These sleek yet robust
solutions put a wealth of profit building power right
into your hand.
Click here to
learn more about Mobile Micros
Click here to learn more about the mTablet and
mStation.
See the
mTablet & mStation video here
mstation.micros.com
Case Study
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MICROS Point-of-Sale
Peripherals
To complete any point
of sale implementation, MICROS offers a line of point of
sale peripherals including printers, cash drawers,
customer displays, barcode scanners, scales, and more.
All of the peripheral products we sell are selected and
tested to work with our point of sale workstations, and
application software.
Click here to
learn more about MICROS Hardware
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